A Security system app for the commercial sector.
Overview
As a UX Design intern at Bosch Security Systems, I spearheaded the design efforts for the Osprey security systems application tailored to the commercial sector. Working as the sole UX designer, I collaborated closely with the lead developer and product managers, employing agile methodologies to deliver an intuitive and engaging user experience. My responsibilities ranged from user research to creating wireframes, prototypes, and high-fidelity designs, maintaining an iterative approach based on stakeholder feedback. The outcome of my work on the Osprey project was a user-friendly application meeting the specific needs of commercial customers, demonstrating my ability to apply skills and make a tangible impact within a professional team.
Requirments
Joining the corporate world as a UX Designer presented an exciting challenge. Adapting to design constraints set by the product management team became an opportunity to stretch creative thinking and problem-solving skills.
Features
- Customizable Home Screen: Users can personalize the application's home screen to align with their preferences.
- Osprey Security System: An application for the commercial sector allowing users to arm, disarm, and control Bosch security devices via smartphones.
- The application home screen should be customizable to suit users' preferences
Osprey is a security systems application for the commercial sector.
It offers the ability to arm, disarm, and control various devices connected to the Bosch security panel from users' smartphones.
Constraints
- Security Focus: Emphasis on security over automation.
- Modern and Clean Design: Adherence to Bosch Style Guide for a contemporary look.
- Predefined Login: Single Sign-On (SSO) for login functionality.
Approach
To streamline the Osprey design process, I leveraged existing designs from its residential predecessor, modifying them to meet commercial sector requirements. This approach ensured efficiency, saving time and resources while tailoring the interface to end-users' needs. Consistency with Bosch's design vision for Osprey was maintained.
Designing the home page
To ensure consistency with Bosch's other applications, we decided to transition Osprey to a single sign-on (SSO) page. As a result, I worked on designing a mobile version of the SSO login page for Osprey. Once that was completed, I focused on redesigning the home page.
Modernized the interface by simplifying and incorporating more white space. Additionally, to provide flexibility to the end-users, I included customizable home screens that allowed users to access their most commonly used features without rifling through menus.
Customizable Home Screens for Flexibility
Recognizing the diverse roles of users within the commercial sector, I introduced customizable home screens in Osprey. This feature allowed users to personalize their interface, prioritizing quick access to the most relevant features. Warehouse owners could focus on security status, while security personnel could have immediate access to monitoring tools. This customization enhanced user efficiency and satisfaction, making Osprey adaptable to the unique workflows of different stakeholders.
- Warehouse owners and managers: Ensuring the safety and security of the facility and its inventory.
- Security personnel: In charge of monitoring the security systems and responding to any security breaches or alarms.
- Maintenance personnel: Need to access the security system to perform maintenance or repair work.
- Authorized Employees: Access certain areas of the warehouse and use the security system to gain entry.
- Visitors and contractors: Granted limited access to the facility for specific purposes.
Before moving into designing the entire application we used the initial hi-fi prototypes to design the user flows. The user flows presented during the discussions can be viewed here.
Dark Mode for Enhanced User Experience
Dark Mode for Enhanced User Experience
The inclusion of Dark Mode in Osprey was not just a design choice but a strategic decision to enhance the overall user experience. Dark Mode, aligned with industry trends, not only provided users with a visually appealing alternative but also catered to different preferences. Moreover, it adhered to Bosch's brand guidelines, ensuring consistency across their applications. This thematic feature showcased attention to detail and a commitment to offering a more inclusive experience for all users.
The new designs found here
Prototype
Prototype
Please feel free to interact with the prototype and explore its features or watch the breif video clip of the prototype in action.
Take Aways
Take Aways
Leading design discussions for Osprey allowed me to gain valuable insights and perspectives. Actively engaging with team members, including developers and product managers, fostered a collaborative environment. It facilitated a better understanding of real-world issues and constraints, enabling me to make informed design decisions that aligned with both user needs and technical considerations.
These nuanced aspects of the design process highlight my commitment to user-centricity, adaptability, and collaborative problem-solving, showcasing my ability to contribute meaningfully to the development of impactful and well-received products.
& ☕. © Manu Suresh 2023. 